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Five Effective Communication Skills


Active Listening: The receiver confirms that the message is being received through feedback, questions, prompts for clarity and other signs of confirmation.

Non-Verbal Communication: Approximately 55% of communication is nonverbal.  Facial expressions and body language contribute to the message.

Friendliness, Trust and Respect: Highly effective leaders communicate in a clear and concise manner while still demonstrating respect and value for the contributions and opinions of others.

Open Mindedness: Enter conversations with a flexible, open mind.  Be open to listening and understanding the other person’s point of view rather than simply getting your message across.

Feedback and Collaboration: Look for ways to provide your team with constructive feedback and identify opportunities for collaboration.

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