
Five Effective Communication Skills

Active Listening: The receiver confirms that the message is being received through feedback, questions, prompts for clarity and other signs of confirmation.
Non-Verbal Communication: Approximately 55% of communication is nonverbal. Facial expressions and body language contribute to the message.
Friendliness, Trust and Respect: Highly effective leaders communicate in a clear and concise manner while still demonstrating respect and value for the contributions and opinions of others.
Open Mindedness: Enter conversations with a flexible, open mind. Be open to listening and understanding the other person’s point of view rather than simply getting your message across.
Feedback and Collaboration: Look for ways to provide your team with constructive feedback and identify opportunities for collaboration.