Effective Communication Cycle

Image-empty-state.png

All communications involve at least the following:

  • Sender (the person delivering the message)

  • Message (the information that needs to be shared)

  • Receiver (the person the sender is communicating with)

  • Feedback (effectiveness of message)


The cycle begins with the Sender:

  • State one idea at a time

  • State ideas simply

  • Know your audience

  • Explain when appropriate

  • Repeat if appropriate

  • Encourage feedback


Consider these tips for a good message:

  • Speak/write clearly

  • Use correct terminology

  • Use appropriate vocal rone and volume

  • Consider audience

  • Engage the reader

  • Proof read your message


The incoming message requires the following steps:

  • Interpret the sender's message

  • Verbal and nonverbal

  • Influenced by their experiences, attitudes, knowledge, skills, perceptions, and culture


Finally the Feedback:

  • Feedback is the final link in the chain

  • Receiver responds in some way and signals that response to the sender

  • Spoken comment, a long sigh, a written message, a smile